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Privacy Policy

Teksan privacy notice
Effective date of this Privacy Notice

March 1, 2015


This privacy notice applies to the personal data of consumers that is collected or used by TOO Sunlight or its affiliates or subsidiaries (Teksan). Teksan appreciates the interest you have shown in our company, products and services by visiting our websites (www.teksan.biz, www.teksan.kz) or related communication channels, including, but not limited to, our social media pages and/or channels and blogs (together "Teksan pages"). This privacy notice applies to all the personal data that Teksan collects when you interact with Teksan, such as when you visit our websites, when you use the products or services offered by Teksan, when you purchase Teksan products or services, when you subscribe to newsletters, when you contact customer support, and when you interact with Teksan as a business customer, supplier or business partner, etc.

Why we ask you to share your Personal Data
We ask you to share your personal data with us for purposes that include, but are not limited to:

* Buying Teksan products and services online;

* Activating or registering certain products and services or enhancing functionality;

* Receiving information about Teksan products and services;

* Participating in Teksan online communities, including our social media channels/pages and blogs;

* Storing your preferences for future interactions and communications from Teksan;

* Helping us to develop products and services and create campaigns that are designed around you, optimise customer services and continuously improve our websites;

* Helping us to improve products and services, and allowing Teksan to keep you informed of, or involve you in the testing of, new products and services;

* Resolving consumer and/or product and services issues;

* Receiving personalised messages, special offers and advertisements that are relevant to your personal interests, based on the information you have shared with us and on the information we have collected through cookies or similar techniques regarding your use of the Teksan websites/social media/blogs.

We generally process your personal data only for those purposes that we have communicated with you. If we use it for other (closely related) purposes, additional data protection measures will be implemented if required by law.

Type of Personal Data we may collect
When you interact with Teksan, for instance by registering at teksan.kz or teksan.biz, purchasing a product or interacting with Teksan via our Teksan pages, e.g. "like us on Facebook", we may ask for or receive certain data, such as:

* Your name;

* Your email address;

* Your telephone number;

* Your social media profile;

* Your gender;

* Your age;

* Information about the products and services you have purchased;

* Your usage of and activities on our Teksan pages;

* Your interests; and

* Other information related to your online behaviour.

Also, depending on the choices you have made regarding your settings on various social media sites, and your settings on our Teksan pages, certain personal data may be shared with Teksan about your online activities and social media profiles, e.g. interests, marital status, gender, user name, photo, comments you have posted, etc.

In addition, we may collect personal data via cookies or similar techniques, including, but not limited to:

* Your IP address;

* Your cookie ID;

* Your web browser;

* Your location;

* The web pages you visit on our websites;

* The advertisements you've viewed or clicked through;

* etc.

When you interact with Teksan on behalf of a business customer, supplier or business partner of Teksan, we may collect:

* Your name

* Your email address

* Your telephone number

* Your picture

* Your IP address

* [personal details that may come up in the scope of the business relationship, e.g. your hobbies, age)

Different ways we collect your Personal Data
You can share your personal data with Teksan in several ways, including, but not limited to:

* Registering as a member of My Teksan;

* Your communications with Teksan. These can be product- or service-related, and may include the contents of your questions to us, or requests that you addressed to us;

* Communicating with one of our Teksan Customer Care representatives by email, phone or in writing;

* Ordering a product;

* Participating in a promotion, game or competition;

* Participating in a social media activity related to a Teksan promotion, e.g. clicking "like" or "share";

* Subscribing to a Teksan newsletter;

* Sending us a completed reply card, included with your Teksan product;

* Voluntarily participating in product testing or surveys;

* When using Teksan connected products/services and/or apps, you may be asked whether you wish to share data with Teksan, e.g. sharing your usage data or your location data;

* Cookies placed on your computer or mobile device when you visit our websites;

* Social Listening: Teksan may search the Internet for relevant and publicly available content and use it to improve its products or services, resolve consumer issues and provide targeted marketing.

When you interact with Teksan as a business customer, supplier or business partner:

* Registering purchases

* Provisions of services with Teksan

* Communications with Teksan

* Developing partnerships

* When accessing Teksan facilities or systems

* Participating in fairs, events or promotions

* Voluntarily participating in testing or surveys

Sharing your Personal Data with others
We may share your personal data with service providers, business partners and other third parties, in accordance with applicable law.

For example, Teksan may sell you a product or offer you a service in a joint marketing effort with another company (business partner). The agreements with these business partners will limit the purposes for which your personal data can be used and disclosed, and will require your personal data to be adequately safeguarded. We will let you know that such a relationship exists and who these companies are prior to processing your data for such joint marketing efforts.

Teksan may also disclose your data to other companies such as IT and communications service providers, testing companies, data management support partners and other parties bearing a necessary relationship for Teksan to provide its services.

When you interact with Teksan as a business customer, supplier or business partner, Teksan may disclose personal data available in reports and other materials provided by you and/or your company pursuant to an engagement with another business partner and/or a supplier.

If we are required by law to obtain your consent, or otherwise believe that your consent is appropriate in the circumstances, we will obtain your consent before we share your personal data.

Teksan will disclose personal data only in conformance with this privacy notice and/or when required by law.

Your rights
Once you have provided us with your personal data, you have reasonable access to that information so that you can update, modify or, if legally possible, delete it.

You will also be provided with an opt-out opportunity in our commercial messages to you.

We encourage you to keep your personal settings and personal data complete and current.

Your choices
We want to know you better so that we can serve you better while at the same time respecting your choices about how we use your personal data.

Your personal data may be transferred from your home country to other Teksan companies in different locations around the world, which may communicate with you about Teksan products, services or special offers that you may be interested in. If local law requires it, we will ask for prior consent to transfer your personal data outside of your geographic region.

If you do not want us to send you personalised offers or information, you can let us know by ticking the appropriate box on the registration form or reply card, or by selecting "opt-out" on emails you receive.

Because Teksan sells thousands of products and services in hundreds of countries, you may have previously provided us with your personal data through reply cards, via our call centres or in some other manner. Your decision not to register now will not affect the personal data you have already provided to Teksan. Of course, you will always have the option to unsubscribe from any targeted communication from Teksan or change your personal profile information as described under "Your Rights".

Do Not Track Signals
Teksan takes privacy and security very seriously, and strives to put our website users first in all aspects of our business. Teksan utilises cookies to help you to get the most out of the Teksan pages.

Please be aware that Teksan currently does not make use of a technical solution that would enable us to respond to your browser's Do Not Track signals. In order to manage your cookie preferences, however, you may alter the cookie settings in your browser settings at any time. You may accept all, or certain, cookies. If you do disable our cookies in your browser settings, you may find that certain sections of our website(s) will not work. For example, you may have difficulties logging in or making online purchases.

You can find further information on how to alter your cookie settings for the browser that you use from the following list: https://www.google.com/intl/en/policies/technologies/managing/ http://support.mozilla.com/en-GB/kb/Cookies#w_cookie-settings http://windows.microsoft.com/en-GB/windows-vista/Block-or-allow-cookieshttp://www.apple.com/safari/features.html#security

On the Teksan pages, Flash cookies are also used. Flash cookies may be removed by managing your Flash Player settings. Depending on the version of Internet Explorer (or other browser) and media player you use, you may be able to manage Flash cookies with your browser. You may manage Flash.